Contact ACCalculator.com
Questions, feedback, or suggestions? We'd love to hear from you.
Get In Touch
What Can We Help With?
Calculator Questions
- Unusual room configurations (vaulted ceilings, lofts, etc.)
- Interpreting BTU results and tonnage recommendations
- How to adjust for extreme climates or unique situations
- Comparing calculator results with contractor quotes
Technical Issues
- Calculator not working or showing errors
- Website display problems on your device
- Links not working or pages not loading
- Mobile compatibility issues
Content Suggestions
- Topics you'd like us to cover in guides or blog posts
- Missing information or unclear explanations
- Requests for additional tools or calculators
- Corrections or updates to existing content
Professional Inquiries
- HVAC contractors wanting to use our tools with clients
- Energy auditors seeking bulk usage guidelines
- Educational institutions interested in our content
- Media requests or interviews
Before You Contact Us
Check the FAQ First
Many common questions are answered on our FAQ page:
- How many BTU per square foot do I need?
- Should I round up or down when sizing?
- Does this replace a Manual J calculation?
- How do I convert BTU to tons or kilowatts?
Read Our Guides
Our comprehensive guides cover most HVAC sizing scenarios in detail:
- Manual J Simplified - Professional load calculation basics
- Climate Zone Guide - Regional sizing adjustments
- Contractor Bid Comparison - Evaluating quotes
Response Times
- Simple questions: 24-48 hours
- Technical issues: 48-72 hours (may require testing)
- Content requests: We read all suggestions; popular topics get prioritized
- Professional inquiries: 3-5 business days
What We Can't Help With
While we'd love to assist everyone, please note we cannot provide:
- Specific equipment recommendations - We don't sell products or endorse brands
- Detailed Manual J calculations - Hire a licensed HVAC professional for this
- Installation advice - Local codes and proper installation require licensed contractors
- Troubleshooting existing systems - Contact your HVAC service provider
- Emergency HVAC service - We're an informational resource, not a service company
Privacy & Data
When you email us:
- We only use your email to respond to your inquiry
- We never share, sell, or add you to mailing lists without permission
- We may ask for additional details about your situation to provide better answers
- Your questions may inspire future guide topics (always anonymized)
Read our full Privacy Policy and GDPR Policy for complete details.
Social Media
We currently focus our efforts on maintaining accurate, up-to-date content rather than social media presence. Email is the best way to reach us.
Feedback Shapes Our Roadmap
ACCalculator.com is constantly evolving based on user needs. Recent additions inspired by your feedback include:
- Multi-room BTU planner for whole-house mini-split systems
- Climate load adjuster for extreme temperature scenarios
- Contractor bid comparison guide with scoring matrix
- SEER2 vs SEER explanation (new 2023 standards)
If enough people request a feature or topic, we prioritize building it. Your input matters!
Report Security Issues
If you discover a security vulnerability on our website, please email us immediately with "SECURITY" in the subject line. We take security seriously and will investigate and respond promptly.
Thank You
We genuinely appreciate every message we receive. Whether it's a simple "thank you," a bug report, or a detailed suggestion—your feedback helps us improve ACCalculator.com for everyone.
Looking forward to hearing from you!
— The ACCalculator.com Team